RETURN/REFUND POLICIES
We want you to feel confident with every purchase. Please read our returns and refund terms below:
Eligibility:
- Returns accepted within 7 days of receiving the item
- Item must be unused, unworn, unwashed, and in original packaging
- Proof of purchase (order number or receipt) is required
Non-Returnable Items:
- Sale items, pre-order items, or final clearance items
- Items with obvious signs of wear or damage
Process:
1. Email us at [your support email] with your order number and reason for return.
2. Once approved, send the item back to the address provided.
3. Refunds will be processed within 7-14 working days after we receive the returned item.
Shipping Costs:
- Return shipping costs are borne by the customer unless the item is defective or wrong.